The Troubleshooting Process

Professor Messer | Mar 17, 2008 | Comments 19

One of the most important aspects of the CompTIA A+ certification is the constant focus on resolving almost any technical issue. In this module, you’ll learn the five steps of troubleshooting theory and how each step is an important part of the process towards resolving problems.

Filed Under: CompTIA A+ Videos

Tags: a+ • comptia • troubleshooting

Neil

Everyone, Mr. James Messer appears to be a very competent, articulate and knowledgeable gentleman. I’ve looked at almost all the videos on the A+ course and I am extremely impressed.

Great work Monsieur Messer. Keep it up!

Neil,

Australia.
Josh

This is a good review of troubleshooting and documentation. Well presented and easy to understand.
victor

What is most important to me is the end, documentation.

Creation of Knowledgebase.

Thank you
Lazaro

Thank You very very much…
Julian Anthony Murray Carryl

Excellent.

Julian A. Murray-Carryl
chapando@gmail.com
São Paulo, Brazil.
Lizette

Thank you. You speak very clear.
Yuri

impressionat the way you gave the knowledge thank for all Sr. from Cuba
DARE

learnt alot. thank a million. that was a brilliant and clear lecture
Aneeqsterman

Thank you so much!
This is a very logical explanation as to how to go about problems.
http://professormesser mattp

another great video..much easier than the books.thankyou professor messer.
rolexgold

With your presentation style, a baby could learn this: and that’s just what I need.

I can’t thank you enough
Laraza08

nice hob breaking it down I wish I would’ve thought of a knowledge database sooner. This is going to be great for future reference
kc7ghi

Thank You for your time and effort you have put into this series.
http://www.professormesser.com Tenzin

sir,
Thank you so much.
IT Is fantastic.
These videos will be helpful to lot of folks who
want to know more about computer and A+ certification.
It will be also great help for the tutoral of the
A+ students.
I deeply thank you for your effort and your kindness
for the work to teach us.
http://frankscopelleti.web.officelive.com Frank Scopelleti

Very excellent, I know how to troubleshoot to systems to board level using or not using diagnostics and I can also
troubleshoot to component level using data anaylzers or 100 MHz or storage scopes and as I watch that pretty the much the
procedure I follow in my head.
Gabriel

Really good information!!!! I am about to pursue the A+ certification. This video just gave me an idea about all the components which are explained in a very elocuent manner. So easy that a caveman can understand it… Gabe Santiago
James Parson

You are doing a great service to all that want to learn. My thanks to you.

Studying for 220-701 and 220 702.

Jim Parson
David

Excellent video! Easy to follow and understand. Especially for someone like me who has been out of school since 1991. Thank You.
henrykxxxlv

very good video. Excelent…