The small form factor and mobility of a laptop creates some unique technical support requirements. In this video, you’ll learn about troubleshooting LCD video, external monitor issues, input problems, power issues, and challenges with wireless antennas in laptop computers.
The process of troubleshooting the network may require additional tools to solve the problem. In this video, you’ll learn about using crimpers, cable testers, loopback plugs, punch-down tools, toner probes, and wireless locators.
The network can be a challenge to troubleshoot, but there are some basic steps that can help with the process. In this video, you learn about basic network troubleshooting, automatic IP addressing, IP conflicts, slow transfer speeds, and wireless network issues.
If you’re using a mobile device, then you’ll need to have complete control over the wireless network settings. In this video, you’ll learn about network options for Android and iOS, and you’ll learn how to navigate the Bluetooth pairing process.
An insecure network is an open door to misuse. In this video, you’ll learn ways to help secure your wired and wireless networks.
Most of our modern computers are also connected to a network. In this video, you’ll learn about the different methods that Windows can use to provide us with access to resources across the network.
Where are wireless antennas usually found on a laptop computer?
Which of these wireless encryption types would provide integration with RADIUS servers?
Which of these wireless standards can use the 5 GHz frequency range? Pick two.
This month; IP address classes, the depletion of IPv4 addresses, wireless SSID security, CSMA/CD vs. CSMA/CA, understanding EAP, and preparing for practical application questions.