If you’re working on a printer repair, then you’ll need the right tools for the job. In this video, you’ll learn about laser printer maintenance kits, toner vacuums, the best use of compressed air, and managing the Windows Print Spooler.
We rely on our printers for some important business tasks, but these mechanical devices bring with them a number of potential hardware and software issues. In this video, you’ll learn about printer tests, bad output, final print issues, paper jams, network connectivity issues, and printer error messages.
Taking apart a laptop is very different than working on a desktop computer. In this video, you’ll learn some of the best practices to consider when working inside a laptop computer.
The knowledge of our application ports and protocols is important for network security and management. In this video, you’ll learn about the popular application ports and protocols on your network.
Network management and security requires a knowledge of TCP and UDP ports. In this video, you’ll learn about some of the most popular TCP and UDP protocols and their corresponding port numbers.
There will always be changes to the network, and the management of these changes is critical. In this video, you’ll learn about the change management process.
Have you ever accidentally erased that important file? In this video, you’ll learn how to configure file restore points, restore previous versions of files, restore deleted files, and recover Windows 7 user profiles.
When something goes wrong, you need to have all of the right tools available to fix the problem. In this video, you’ll learn how to create and restore from a system restore point, when to use the last known good configuration, how to rollback a driver, and how to completely restore a Windows 7 system.