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Change Management – CompTIA A+ 220-1002 – 4.2

Change Management – CompTIA A+ 220-1002 – 4.2

| June 23, 2019

In a large corporate environment, all changes must be carefully tested and deployed. In this video, you’ll learn about the change control process and how organizations can manage constant technology changes. << Previous Video: Documentation Best Practices Next: Disaster Recovery >> Change management, or what some people call change control, is literally controlling how much […]

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Documentation Best Practices – CompTIA A+ 220-1002 – 4.1

Documentation Best Practices – CompTIA A+ 220-1002 – 4.1

| June 23, 2019

We often spend as much time on documentation as we do on technology. In this video, you’ll learn about the many and varied types of documentation that are commonly required in an information technology role. << Previous Video: Troubleshooting Mobile Device Security Next: Change Management >> Different companies and different organizations have different processes and […]

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Troubleshooting Mobile Device Security – CompTIA A+ 220-1002 – 3.5

Troubleshooting Mobile Device Security – CompTIA A+ 220-1002 – 3.5

| June 13, 2019

We rely on the security of our mobile devices to keep all of our confidential data safe. In this video, you’ll learn how to troubleshoot issues related to the security of our mobile devices. << Previous Video: Troubleshooting Mobile Apps Next: Documentation Best Practices >> Although coverage on our mobile devices continues to improve, there […]

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Troubleshooting Mobile Apps – CompTIA A+ 220-1002 – 3.4

Troubleshooting Mobile Apps – CompTIA A+ 220-1002 – 3.4

| June 13, 2019

Our mobile devices are complex computing devices, and they can experience many different technical issues. In this video, you’ll learn how to troubleshoot common mobile app issues. << Previous Video: Removing Malware Next: Troubleshooting Mobile Device Security >> If you’re using a mobile device, and it’s difficult to see what’s on the screen because the […]

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Removing Malware – CompTIA A+ 220-1002 – 3.3

Removing Malware – CompTIA A+ 220-1002 – 3.3

| June 13, 2019

Malware infections can be a challenge to remove. In this video, you’ll learn the step-by-step process for removing malware from a Windows computer. << Previous Video: Troubleshooting Security Issues Next: Troubleshooting Mobile Apps >> If strange things are happening on your computer, you may be infected with malware. You’re looking for messages that may be […]

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Troubleshooting Security Issues – CompTIA A+ 220-1002 – 3.2

Troubleshooting Security Issues – CompTIA A+ 220-1002 – 3.2

| June 13, 2019

Some troubleshooting tasks can be related to security issues on a workstation. In this video, you’ll learn about browser redirections, security alerts, malware symptoms, and more. << Previous Video: Troubleshooting Solutions Next: Removing Malware >> Pop-ups that appear in your browser could indicate a security problem. Often, these pop-up windows look exactly like a legitimate […]

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Troubleshooting Solutions – CompTIA A+ 220-1002 – 3.1

Troubleshooting Solutions – CompTIA A+ 220-1002 – 3.1

| June 13, 2019

The troubleshooting process can involve many different tasks and utilities. In this video, you’ll learn about defragmentation, restarting services, rolling back to previous configurations, and much more. << Previous Video: Troubleshooting Windows Next: Troubleshooting Security Issues >> When a computer is saving files to a hard drive, it’s not necessarily saving all pieces of that […]

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Troubleshooting Windows – CompTIA A+ 220-1002 – 3.1

Troubleshooting Windows – CompTIA A+ 220-1002 – 3.1

| June 13, 2019

The Windows operating system provides a number of tools and utilities that can help you keep things running efficiently. In this video, you’ll learn how to troubleshoot some of the most common Windows issues. << Previous Video: Securing a SOHO Network Next: Troubleshooting Solutions >> One of the most challenging problems to troubleshoot is when […]

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Securing a SOHO Network – CompTIA A+ 220-1002 – 2.10

Securing a SOHO Network – CompTIA A+ 220-1002 – 2.10

| June 10, 2019

The security requirements of a small office/home office aren’t much different than a large organization. In this video, you’ll learn about the techniques for securing wireless networks, configuring firewalls, filtering content, and more. << Previous Video: Data Destruction and Disposal Next: Troubleshooting Windows >> Our smaller networks are just as important to secure as our […]

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Data Destruction and Disposal – CompTIA A+ 220-1002 – 2.9

Data Destruction and Disposal – CompTIA A+ 220-1002 – 2.9

| June 10, 2019

Disposing of a storage drive is important for keeping confidential data safe and secure. In this video, you’ll learn how to properly dispose of storage drives, how to securely format data, and methods for securely deleting individual files. << Previous Video: Securing Mobile Devices Next: Securing a SOHO Network >> If you’re getting rid of […]

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