A remote access application allows for screen sharing and resource sharing between devices across the network. In this video, you’ll learn about Remote Desktop Protocol, Telnet, SSH, and other remote access technologies. << Previous Video: Scripting Next: Main Index >> One of the most common remote access technologies in Windows is the Windows RDP, or …
Remote Access Technologies – CompTIA A+ 220-1002 – 4.9 Read More »
There are many ways to automate a computer process. In this video, you’ll learn about the basics of scripting and some of the most popular scripting languages used today. << Previous Video: Professionalism Next: Remote Access Technologies >> If you’ve ever worked at the command line of your operating system, you know there is a …
A technologist is expected to maintain a professional tone at all times. In this video, you’ll learn some best practices for maintaining professionalism in even the worst of circumstances. << Previous Video: Communication Next: Scripting >> It’s remarkable how much you can accomplish by maintaining a positive attitude. Having a positive tone of voice lets …
There is always a human component to technology. In this video, you’ll learn some tips for successful communication between yourself and others in the field. << Previous Video: Privacy, Licensing, and Policies Next: Professionalism >> Many people believe that someone who works in IT is someone who works very well with computers or other types …
As system administrators, we have complete access to confidential and sensitive data. In this video, you’ll learn about data privacy, application licenses, and regulations regarding personal information. << Previous Video: Environmental Impacts Next: Communication >> An important set of policies in your organization revolves around what you do when there is a security incident. If …
Privacy, Licensing, and Policies – CompTIA A+ 220-1002 – 4.6 Read More »
It’s important to properly dispose of technology components. In this video, you’ll learn about material safety data sheets, room controls, protection from dust and debris, and more. << Previous Video: Managing Electrostatic Discharge Next: Privacy, Licensing, and Policies >> As an IT professional, you may be responsible for disposing of computer equipment, but it may …
Environmental Impacts – CompTIA A+ 220-1002 – 4.5 Read More »
An inadvertent electrostatic discharge can destroy a component in an instant. In this video, you’ll learn how to prevent ESD-related issues. << Previous Video: Safety Procedures Next: Environmental Impacts >> Electrostatic discharge can be a significant problem for people working with technology. This is the discharge of static electricity. Static electricity is electricity that is …
Managing Electrostatic Discharge – CompTIA A+ 220-1002 – 4.4 Read More »
It’s important to consider the appropriate safety precautions when working around technology. In this video, you’ll learn about electrical safety, mobile device disposal, personal safety considerations, and more. << Previous Video: Disaster Recovery Next: Managing Electrostatic Discharge >> Let’s begin our safety conversation with a discussion about power. As an IT professional, every device you …
When something goes wrong with technology, it’s your responsibility to fix it. In this video, you’ll learn about disaster recovery best practices for backups, power restoration, cloud storage, and more. << Previous Video: Change Management Next: Safety Procedures >> For any organization, there is the potential for disaster to occur. So our planning process needs …
In a large corporate environment, all changes must be carefully tested and deployed. In this video, you’ll learn about the change control process and how organizations can manage constant technology changes. << Previous Video: Documentation Best Practices Next: Disaster Recovery >> Change management, or what some people call change control, is literally controlling how much …
