CompTIA A+ 220-1102

Environmental Impacts – CompTIA A+ 220-1102 – 4.5

IT professionals often have to manage and protect against hazardous waste and environmental challenges. In this video, you’ll learn about Material Safety Data Sheets, battery disposal, toner cartridge recycling, and power management options. << Previous Video: Safety Procedures Next Video: Privacy, Licensing, and Policies >>

Safety Procedures – CompTIA A+ 220-1102 – 4.4

It’s important to maintain a safe environment when working with powered electronic equipment. In this video, you’ll learn about electrical safety, equipment grounding, electrical fire protection, and more. << Previous Video: Managing Electrostatic Discharge Next Video: Environmental Impacts >>

Managing Backups – CompTIA A+ 220-1102 – 4.3

Is your data backed up? In this video, you’ll compare differential, incremental, and synthetic backups and learn about grandfather-father-son strategies and 3-2-1 strategies. << Previous Video: Change Management Next Video: Managing Electrostatic Discharge >>

Change Management – CompTIA A+ 220-1102 – 4.2

A formal change control process is used to manage updates and changes in many corporate environments. In this video, you’ll learn about change control, rollback procedures, risk analysis, end-user acceptance, and more. << Previous Video: Document Types Next Video: Managing Backups >>

Document Types – CompTIA A+ 220-1102 – 4.1

The importance of documentation cannot be overstated. In this video, you’ll learn about acceptable use policies, network diagrams, splash screens, incident reports, and much more. << Previous Video: Asset Management Next Video: Change Management >>

Asset Management – CompTIA A+ 220-1102 – 4.1

It’s challenging to manage the large hardware and software assets in most IT organizations. In this video, you’ll learn about asset management strategies, database details, and the procurement life cycle. << Previous Video: Ticketing Systems Next Video: Document Types >>

Ticketing Systems – CompTIA A+ 220-1102 – 4.1

If you work in IT, you’ll certainly be working with a ticketing system. In this video, you’ll learn about entering tickets, managing categories, escalating events, and much more. << Previous Video: Troubleshooting Mobile Device Security Next Video: Asset Management >>