CompTIA A+ 220-801

Communication – CompTIA A+ 220-801: 5.3

As technicians, we are very skilled at working with computers. However, it’s just as important to have good communications skills with other humans. In this video, you’ll learn about important communication techniques that you can use to build relationships with your customers.

Laser Printer Maintenance – CompTIA A+ 220-801: 4.3

Laser printers combine heat, pressure, and moving parts to create beautiful output. Unfortunately, this combined printing chaos requires ongoing maintenance. In this video, you’ll learn the best practices for keeping your laser printer in peak operating condition.