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Printer Troubleshooting Tools – CompTIA A+ 220-802: 4.9

Printer Troubleshooting Tools – CompTIA A+ 220-802: 4.9

Last modified on June 21st, 2013 at 12:31 pm

If you’re working on a printer repair, then you’ll need the right tools for the job. In this video, you’ll learn about laser printer maintenance kits, toner vacuums, the best use of compressed air, and managing the Windows Print Spooler.

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Troubleshooting Printer Problems – CompTIA A+ 220-802: 4.9

Troubleshooting Printer Problems – CompTIA A+ 220-802: 4.9

Last modified on June 21st, 2013 at 12:31 pm

We rely on our printers for some important business tasks, but these mechanical devices bring with them a number of potential hardware and software issues. In this video, you’ll learn about printer tests, bad output, final print issues, paper jams, network connectivity issues, and printer error messages.

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Laptop Disassembly Best Practices – CompTIA A+ 220-802: 4.8

Laptop Disassembly Best Practices – CompTIA A+ 220-802: 4.8

Last modified on June 21st, 2013 at 12:31 pm

Taking apart a laptop is very different than working on a desktop computer. In this video, you’ll learn some of the best practices to consider when working inside a laptop computer.

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Troubleshooting Laptop Issues – CompTIA A+ 220-802: 4.8

Troubleshooting Laptop Issues – CompTIA A+ 220-802: 4.8

Last modified on June 21st, 2013 at 12:31 pm

The small form factor and mobility of a laptop creates some unique technical support requirements. In this video, you’ll learn about troubleshooting LCD video, external monitor issues, input problems, power issues, and challenges with wireless antennas in laptop computers.

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Best Practices for Malware Removal – CompTIA A+ 220-802: 4.7

Best Practices for Malware Removal – CompTIA A+ 220-802: 4.7

Last modified on June 21st, 2013 at 12:30 pm

Malware has become a common occurrence on our home and business computers. In this video, you’ll learn the best approaches for identifying and eradicating malware from our PCs.

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Tools for Security Troubleshooting – CompTIA A+ 220-802: 4.7

Tools for Security Troubleshooting – CompTIA A+ 220-802: 4.7

Last modified on June 21st, 2013 at 12:30 pm

If you are experiencing a security-related problem, then you’re going to need the right tools to get your systems up and running again. In this video, you’ll learn about anti-virus software, the Windows Recovery Console and Command Prompt, System Restore, pre-installation environments, and the Windows Event Viewer.

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Troubleshooting Common Security Issues – CompTIA A+ 220-802: 4.7

Troubleshooting Common Security Issues – CompTIA A+ 220-802: 4.7

Last modified on June 21st, 2013 at 12:30 pm

Security problems can cause significant downtime and put all of your data at risk. In this video, you’ll learn about browser security issues, malware symptoms, virus hoaxes, and email security.

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Operating System Troubleshooting Tools – CompTIA A+ 220-802: 4.6

Operating System Troubleshooting Tools – CompTIA A+ 220-802: 4.6

Last modified on June 21st, 2013 at 12:30 pm

You need to have the right tools if you’re planning to fix an operating system. In this video, you’ll learn about automated system recovery, system repair disks, pre-installation environments, msconfig, sfc, the Windows registry, and much more.

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Troubleshooting Operating Systems – CompTIA A+ 220-802: 4.6

Troubleshooting Operating Systems – CompTIA A+ 220-802: 4.6

Last modified on June 21st, 2013 at 12:30 pm

Our operating systems can have problems, and when issues arise the resolution isn’t always obvious. In this video, you’ll learn how to troubleshoot slow system performance, DLL management, compatibility errors, boot issues, and spontaneous shutdowns.

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Network Troubleshooting at the Command Line – CompTIA A+ 220-802: 4.5

Network Troubleshooting at the Command Line – CompTIA A+ 220-802: 4.5

Last modified on June 21st, 2013 at 12:29 pm

A large portion of network troubleshooting can be done at the command line. In this video, you’ll learn how to use the ping, ipconfig, tracert, netstat, nbtstat, and net commands.

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