If you’re working on a printer repair, then you’ll need the right tools for the job. In this video, you’ll learn about laser printer maintenance kits, toner vacuums, the best use of compressed air, and managing the Windows Print Spooler.
We rely on our printers for some important business tasks, but these mechanical devices bring with them a number of potential hardware and software issues. In this video, you’ll learn about printer tests, bad output, final print issues, paper jams, network connectivity issues, and printer error messages.
Taking apart a laptop is very different than working on a desktop computer. In this video, you’ll learn some of the best practices to consider when working inside a laptop computer.
The small form factor and mobility of a laptop creates some unique technical support requirements. In this video, you’ll learn about troubleshooting LCD video, external monitor issues, input problems, power issues, and challenges with wireless antennas in laptop computers.
Malware has become a common occurrence on our home and business computers. In this video, you’ll learn the best approaches for identifying and eradicating malware from our PCs.
If you are experiencing a security-related problem, then you’re going to need the right tools to get your systems up and running again. In this video, you’ll learn about anti-virus software, the Windows Recovery Console and Command Prompt, System Restore, pre-installation environments, and the Windows Event Viewer.
Security problems can cause significant downtime and put all of your data at risk. In this video, you’ll learn about browser security issues, malware symptoms, virus hoaxes, and email security.
You need to have the right tools if you’re planning to fix an operating system. In this video, you’ll learn about automated system recovery, system repair disks, pre-installation environments, msconfig, sfc, the Windows registry, and much more.
Our operating systems can have problems, and when issues arise the resolution isn’t always obvious. In this video, you’ll learn how to troubleshoot slow system performance, DLL management, compatibility errors, boot issues, and spontaneous shutdowns.
A large portion of network troubleshooting can be done at the command line. In this video, you’ll learn how to use the ping, ipconfig, tracert, netstat, nbtstat, and net commands.
