You’ve just replaced your two old 1 GB memory modules in your desktop computer with two new 2 GB memory modules. However, when you turn on your computer it beeps and the screen remains black. Which of these would be the most likely cause of this issue?
You’ve just installed a new PCI-based network adapter into your file server. When you start Windows, however, the adapter does not appear in the Device Manager. Which of these would be the best troubleshooting task to do next?
You are troubleshooting a laptop that sounds like it is booting normally, but nothing appears on the LCD display. After closer inspection, you notice the display appears but the output is so faint that it’s difficult to see anything. What is the most likely cause of this issue? A) The video card is faulty B)
Your test print from the front panel of the laser printer resulted in a blank sheet of paper. Which of these would be the best next troubleshooting step?
One of your customers is complaining that their Windows 7 computer slows down to a crawl at random times during the day. You’d like to examine the computer when this problem is happening, but you never seem to be around when the slowdown is active. Which of these Windows utilities would be the best to use for gathering long-term operating system metrics when these problems happen again?
You’re trying to install a new device driver using an executable file from the manufacturer, but the installation process fails in the middle of the installation. Which of these is most likely the issue?
