A+ Pop Quiz: The similarities are uncanny

A user has brought a tablet to the help desk with an unresponsive touch screen. Although there is video on the screen, the buttons and screen presses on the device do not register. Which of the following would be the best NEXT troubleshooting step?
Reboot the local access point
Reset the device
Connect to a computer using a USB cable
Move to an area with better reception
The battery isn't awake yet



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A+ Pop Quiz: The similarities are uncanny

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Category: 220-1001 Pop Quizzes

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