CompTIA 220-902 A+ Pop Quiz Online – Quiz #1← Back to the Pop Quiz Online indexLearn every important topic from the CompTIA exam objectiveswith my downloadable PDF Course Notes! Step 1 of 205%Which of these command lines would check a disk for bad sectors and attempt to recover readable information? chkdsk /f chkdsk /d chkdsk /recover chkdsk /r What kind of device uses an 8-pin Lightning connection as a wired synchronization connection? Apple iPhone Google Nexus Samsung Galaxy Microsoft Windows Phone In which of these situations would you make use of UAC? Force periodic updates to a Windows Domain password Prevent write access to a network share Limit applications from making changes to network settings Convert IP addressing from a public address to private addresses Which of these utilities would be the best choice to help you decrease the read and write time of files to a traditional hard drive? chkdsk defrag ntbackup format What is the maximum number of partitions that you can have on a disk with the MBR partition type? One Four Eight Six Two Which port number is commonly associated with the Remote Desktop protocol? tcp/3889 tcp/3989 tcp/3389 tcp/399 tcp/389 Which of these operating systems can be upgraded directly to Windows 7 Professional with an in-place upgrade? Windows Vista Business Windows Vista Enterprise Windows XP Professional (x64) Windows XP Professional (x64) Windows XP Professional What is the best way to dispose of old laptop batteries? Ship the old batteries back to the original manufacturer The company that sells new batteries is legally required to accept the old batteries in return Follow directions from the MSDS Wrap the batteries in paper and place them in the trash can You are upgrading a user from Windows XP x86 directly to Windows 7 x64. Which of these would be the best way to move the user's profile from one operating system to the other? Windows in-place upgrade Windows Upgrade Advisor Windows Backup and Restore USMT One of your customers has dropped off their laptop at your repair desk. A message taped to the laptop states: "Doesn't work." Which of these would be the best next step? Replace the power adapter and try booting the laptop Start the laptop and look for any issues Call the customer and ask for more information about the problem Use your diagnostics boot CD to run a full set of hardware tests Your computer has just restarted after a Windows Stop Error, but you didn't see the details of the error. What Windows utility can provide you with the details of this most recent crash? Event Viewer SYSINFO32 Services Performance Monitor Task Manager You've been asked to remove a hard drive from one computer and install the drive into a computer in another building. Which of these would be the best way to transport the hard drive from one building to another? Place the hard drive into a cushioned anti-static bag Hard drives park their heads when powered off, so you can simply use a manila folder for transport Pack the hard drive into a box full of foam "peanuts" Hard drives park their heads when powered off, so you can simply use a manila folder for transport Use bubble wrap to protect the drive during transport You've been assigned a support ticket that very urgently requests a laptop repair, but there are already many open support tickets ahead of this request. You also don't recognize the name associated with the ticket. Which of these choices would be the best path to take? Place the ticket into the queue as first-come, first-served Triage the queue and prioritize the tickets in order of repair complexity. The easiest problems should be addressed first. Contact the end-user and determine the urgency of the repair Send an email to the help desk mailing list to see if anyone knows the person who submitted the ticket Prioritize the support tickets by device type. Desktops have priority, followed by laptops and then mobile devices. Which of these criteria does the Windows Firewall use to allow or disallow network communication? OS version Geographic location Wireless network name Application name Which of these commands will copy your file and verify that your copied file matches the original? copy /d original.txt copy.txt copy /v original.txt copy.txt copy /y original.txt copy.txt copy /a original.txt copy.txt You've connected a new wireless mouse and keyboard combo, but the installation program isn't recognizing the new USB wireless transceiver. Which of these Windows utilities would be the best choice for determining the status of the new hardware? Event Log Device Manager Control Panel / Keyboard Driver Manager Which of these would not meet the minimum requirements for Windows 7 x64? 1 GHz processor DirectX graphics device with WDDM 1.0 or higher 20 GB of free disk space 1GB of RAM Which of these operating systems can be upgraded directly to Windows 7 Professional with an in-place upgrade? Windows Vista Enterprise Windows Vista Business Windows XP Professional Windows XP Professional (x64) Which of these would you commonly find in the first sector of a storage device? BIOS Master boot record Boot loader Registry You have booted your computer to Windows 7, but now you'd like to check the revision of BIOS on your computer. Which of these methods would be the best way to determine the current BIOS version? Use a LiveCD utility to determine the BIOS version Use the "ver" command at the Windows XP Command Prompt Use another computer to query the computer BIOS version using WMI Check the System Summary of the System Information utility ← Back to the Pop Quiz Online index
