CompTIA 220-902 A+ Pop Quiz Online – Quiz #1← Back to the Pop Quiz Online indexLearn every important topic from the CompTIA exam objectiveswith my downloadable PDF Course Notes! Step 1 of 205%Which of these command lines would check a disk for bad sectors and attempt to recover readable information? chkdsk /r chkdsk /recover chkdsk /f chkdsk /d What kind of device uses an 8-pin Lightning connection as a wired synchronization connection? Microsoft Windows Phone Google Nexus Samsung Galaxy Apple iPhone In which of these situations would you make use of UAC? Prevent write access to a network share Force periodic updates to a Windows Domain password Convert IP addressing from a public address to private addresses Limit applications from making changes to network settings Which of these utilities would be the best choice to help you decrease the read and write time of files to a traditional hard drive? format ntbackup chkdsk defrag What is the maximum number of partitions that you can have on a disk with the MBR partition type? Two One Four Six Eight Which port number is commonly associated with the Remote Desktop protocol? tcp/389 tcp/3989 tcp/3889 tcp/3389 tcp/399 Which of these operating systems can be upgraded directly to Windows 7 Professional with an in-place upgrade? Windows XP Professional (x64) Windows Vista Business Windows XP Professional Windows Vista Enterprise Windows XP Professional (x64) What is the best way to dispose of old laptop batteries? Ship the old batteries back to the original manufacturer The company that sells new batteries is legally required to accept the old batteries in return Follow directions from the MSDS Wrap the batteries in paper and place them in the trash can You are upgrading a user from Windows XP x86 directly to Windows 7 x64. Which of these would be the best way to move the user's profile from one operating system to the other? Windows in-place upgrade Windows Upgrade Advisor Windows Backup and Restore USMT One of your customers has dropped off their laptop at your repair desk. A message taped to the laptop states: "Doesn't work." Which of these would be the best next step? Start the laptop and look for any issues Call the customer and ask for more information about the problem Replace the power adapter and try booting the laptop Use your diagnostics boot CD to run a full set of hardware tests Your computer has just restarted after a Windows Stop Error, but you didn't see the details of the error. What Windows utility can provide you with the details of this most recent crash? Services SYSINFO32 Event Viewer Task Manager Performance Monitor You've been asked to remove a hard drive from one computer and install the drive into a computer in another building. Which of these would be the best way to transport the hard drive from one building to another? Hard drives park their heads when powered off, so you can simply use a manila folder for transport Pack the hard drive into a box full of foam "peanuts" Hard drives park their heads when powered off, so you can simply use a manila folder for transport Place the hard drive into a cushioned anti-static bag Use bubble wrap to protect the drive during transport You've been assigned a support ticket that very urgently requests a laptop repair, but there are already many open support tickets ahead of this request. You also don't recognize the name associated with the ticket. Which of these choices would be the best path to take? Triage the queue and prioritize the tickets in order of repair complexity. The easiest problems should be addressed first. Place the ticket into the queue as first-come, first-served Contact the end-user and determine the urgency of the repair Prioritize the support tickets by device type. Desktops have priority, followed by laptops and then mobile devices. Send an email to the help desk mailing list to see if anyone knows the person who submitted the ticket Which of these criteria does the Windows Firewall use to allow or disallow network communication? Wireless network name Geographic location OS version Application name Which of these commands will copy your file and verify that your copied file matches the original? copy /d original.txt copy.txt copy /a original.txt copy.txt copy /v original.txt copy.txt copy /y original.txt copy.txt You've connected a new wireless mouse and keyboard combo, but the installation program isn't recognizing the new USB wireless transceiver. Which of these Windows utilities would be the best choice for determining the status of the new hardware? Control Panel / Keyboard Event Log Driver Manager Device Manager Which of these would not meet the minimum requirements for Windows 7 x64? DirectX graphics device with WDDM 1.0 or higher 20 GB of free disk space 1GB of RAM 1 GHz processor Which of these operating systems can be upgraded directly to Windows 7 Professional with an in-place upgrade? Windows XP Professional (x64) Windows Vista Enterprise Windows XP Professional Windows Vista Business Which of these would you commonly find in the first sector of a storage device? Registry Boot loader BIOS Master boot record You have booted your computer to Windows 7, but now you'd like to check the revision of BIOS on your computer. Which of these methods would be the best way to determine the current BIOS version? Use another computer to query the computer BIOS version using WMI Use the "ver" command at the Windows XP Command Prompt Use a LiveCD utility to determine the BIOS version Check the System Summary of the System Information utility ← Back to the Pop Quiz Online index