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A+ Pop Quiz: This might be a long phone call

November 11, 2016

Which of these would be a best practice when communicating with your end users?
- Refer the end user to the manual when using jargon
- Problems can be solved faster if interruptions are allowed
- Repeat your understanding of the problem back to the end user
- There's no reason to constantly update when there's a normal shipping delay
- Documentation is optional if the problem is a known issue
- I need to make sure my battery is charged

Tags: communication

Category: CompTIA A+ Pop Quizzes

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