Ex uno disce omnes

You have installed a new network printer, but everything you send to the printer appears to be pages of odd words and letters. The local printer test works perfectly. Which of these would be the most likely cause of this issue?

A) The network is faulty

B) The applications on the workstation are misconfigured

C) The workstation is using the incorrect printer driver

D) The printer’s network port is misconfigured

E) The printer was made in another country and can only print that language

The answer: C) The workstation is using the incorrect printer driver

If you send PostScript information to a PCL printer, you’ll find pages of random words and PostScript language printing instead of your expected output. To correct the problem, you’ll need to install the PCL printer driver.

Want to know more? Watch “Common Operational Issues.”

The most common problems can sometimes be the most frustrating. In this video, you’ll learn how to identify and resolve some of the issues you’ll often see. We’ll examine Windows printing problems, bluescreen errors, system lock-ups and much more.