You have identified a malware infection on a critical computer at your organization. What is the best process to ensure that the malware is completely eradicated?
A) Update the anti-virus signatures and run a full scan
B) Install some anti-malware software and perform a malware removal
C) Recover from a restore point from a date prior to the infection
D) Format the hard drive and reinstall the operating system from a clean backup
E) Grab a hammer, a can of lighter fluid, and some ball bearings
The answer: D) Format the hard drive and reinstall the operating system from a clean backup
The only way to guarantee the removal of malware is to reformat the drive and install from a known-good backup or a clean OS install.
Want to know more? Watch “Resolving Malware Issues.”
Viruses and malware can cripple a computer and cause significant downtime while the system is cleaned. In this video, you’ll learn how to identify malware, quarantine a computer, remediate the infected system, maintain anti-virus software, and much more.