Here’s a magnifying glass

You are trying to install a 32-bit printer device driver onto Windows 7 x64, but the device driver is not installing properly. Which Windows utility would be the best choice to provide you with the status of the driver?

A) Task Manager

B) Device Manager

C) msconfig

D) Event Viewer

E) Just look through the cooling vents for clues

The answer: B) Device Manager

The Device Manager is the best source for the status of hardware drivers. At a glance, you can see exactly what hardware components are working properly and which ones are having problems. Since a 32-bit device driver won’t install onto a 64-bit operating system, the Device Manager can help you understand which 64-bit drivers you still need to obtain to get things running properly.

Want to know more? Watch “Managing Devices.”

Troubleshooting a faulty device driver can quickly become a lesson in frustration. In this video, you’ll learn how to use Windows Device Manager to install device driver, uninstall device drivers, and manage the operation of your devices.