How can you recover from a bad driver installation?



You’ve just updated the Windows XP driver for your video card, but you notice that it is having problems when it plays any videos. You’d now like to reinstall the older device driver, but you can’t find a copy of the original driver on your system or the manufacturer’s web site. Which of these options would best resolve the problem?

A) Wait for the manufacturer to release an updated driver that fixes the video problem

B) Use the Roll Back Driver option

C) Reinstall the operating system

D) Purchase a new video card from another manufacturer


The answer: B) Use the Roll Back Driver option

The “Roll Back Driver” option can turn back the hands of time by changing your driver back to a previous version. For this video driver issue, you could simply “rewind” back to the old driver in your Device Manager/Properties under the Driver tab, and your system would be back to the way it was prior to the driver installation.

Want to know more? Watch “Operating System Preventive Maintenance.”

Operating systems require ongoing maintenance to perform at peak efficiency. In this video, we’ll show you how the Windows operating system can take advantage of Windows updates, service packs, backups, and restore points.