How can you recover?

You have just installed a new application on your Windows XP computer and you’ve rebooted to complete the setup process. Unfortunately, your system boots normally but hangs immediately after login at a completely black screen. The only way to gain control of the system is to power cycle the computer. Which tool would provide the easiest way to return your computer to its previous configuration?

A) System RestoreB) Windows Backup

B) Windows Backup

C) Add/Remove Programs

D) Windows Setup

E) A Great Big Hammer. And Heavy.

The answer: A) System Restore

System Restore can really get you out of a jam, especially when the unexpected happens. If an application has gone south, you can “rewind” your system to a previous configuration with System Restore. Your original system files will replace any that have changed, and configuration settings will be returned to their earlier state.

Want to know more? Watch “Other System Tools.”

When you’re troubleshooting a technical issue, you need access to every possible tool to help resolve the problem. In this video, you’ll learn how to view system information, how to restore the system configuration from an automated backup, how to connect to remove devices using Remote Desktop, and much more.