You’ve just replaced your two old 1 GB memory modules in your desktop computer with two new 2 GB memory modules. However, when you turn on your computer it beeps and the screen remains black. Which of these would be the most likely cause of this issue?
A) The memory module slots are damaged
B) The motherboard does not support 2 GB modules
C) The memory modules are the incorrect type
D) The memory modules are designed for a laptop computer
E) The memory modules must be treated with great care and spoken to in soft tones. Try some classical music, too.
The answer: C) The memory modules are the incorrect type
Memory modules may look very similar, but they consist of many different technical specifications. If your memory modules are the incorrect type, your compute may refuse to boot or it may boot and suffer from intermittent crashes and hangs.
Want to know more? Watch “Troubleshooting Memory.”
The process of troubleshooting memory is a combination of physical troubleshooting and software diagnostics. In this video, you’ll learn what to look for when troubleshooting the memory installation on the motherboard and how to use memory diagnostics software to diagnose memory issues.
Category: CompTIA A+ Pop Quizzes