I don’t think an eraser will help

May 15, 2012



You suspect that a computer is randomly failing because of a problem with the RAM. Where can you find the Windows Memory Diagnostic Tool in Windows 7? Pick two.

A) Control Panel / Administrative Tools / Memory Diagnostics Tool

B) From a toolbar button in the Event Log

C) From the Windows Boot Manager

D) From the Start menu, type “memdiag”

E) Just blow on the memory modules. That usually works.


The answer: A) Control Panel / Administrative Tools / Memory Diagnostics Tool, and C) From the Windows Boot Manager

The Administrative Tools section of the Control Panel is a relatively straightforward way to start the Windows Memory Diagnostic Tool, but there’s also a small link at the bottom of the Windows Boot Manager. If you start your system and press F8, you’ll see the Advanced Boot Options screen. If you then press Escape, you’ll see the main Boot Manager screen. At the bottom of the screen is a link to the Windows Memory Diagnostics that you can access with the Tab key.

Want to know more? Watch “Troubleshooting Memory.”

The process of troubleshooting memory is a combination of physical troubleshooting and software diagnostics. In this video, you’ll learn what to look for when troubleshooting the memory installation on the motherboard and how to use memory diagnostics software to diagnose memory issues.

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Category: CompTIA A+ Pop Quizzes

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