While you were at lunch, one of your associates has dropped off his laptop with a sticky note that says “Bad Video. Please Fix.” Which of these options would be the best next step?
A) Return the laptop with a note that asks for more details
B) Set the laptop aside until your associate returns, and then ask for more details
C) Call your associate and explain that hardware should be not be arbitrarily left at your desk with sketchy details
D) Contact your associate and drill-down into the problem and your associate’s observations
E) Hey, free laptop!