You’ve plugged your laptop into the conference room LCD projector, but the presentation appears only on your laptop LCD display and not on the projector’s output. Which of these would be the next best troubleshooting step?
A) Use a different cable between the laptop and the projector
B) Reboot the laptop and restart the projector
C) Load the LCD projector device driver
D) Use a different video output interface
E) Toggle the secondary monitor Fn keys
F) Recreate your presentation with shadow puppets
The answer: E) Toggle the secondary monitor Fn keys
If a laptop isn’t automatically recognizing the external video device, you can manually switch between the video outputs with a set of Fn (function) keys on your laptop.
Want to know more? Watch “Troubleshooting Laptop Issues.”
The small form factor and mobility of a laptop creates some unique technical support requirements. In this video, you’ll learn about troubleshooting LCD video, external monitor issues, input problems, power issues, and challenges with wireless antennas in laptop computers.