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When you start your computer, your Windows desktop does not appear. Instead, you get a blank screen with this message at the top; “NTLDR is missing.” Which of these would be the most likely cause of this issue?

A) The video driver is buggy

B) The hard drive has failed

C) The OS files are corrupted

D) The memory is faulty

E) The computer is out of vowels


The answer: C) The OS files are corrupted

The NTLDR, or NT Loader, is one of the important startup files for the Windows operating system. If the NTLDR file has been damaged or is missing, you’ll get an error message when your computer starts and you’ll never get the Windows launch screen.

Want to know more? Watch “Troubleshooting Error Messages.”

Understanding the error message from your computer can be an important step to resolving the issue. In this video, you’ll learn how to troubleshoot and resolve boot errors, resolve operating system startup problems, and gather information using the Windows Event Viewer.