One of your printouts has jammed in the middle of a page. Which of these would be the best way to restart the printing from the beginning of the document without losing your place in the print queue?
A) Restart the print job from the printer queue
B) Restart the printer in Device Manager
C) Find the print job in the Task Manager and restart
D) Restart the print spooler from Windows Services
E) Use your index finger and thumb to crush the paper from the other side of the room
The answer: A) Restart the print job from the printer queue
The printer queue can be viewed by selecting the printer and displaying the pending print jobs. Right-mouse clicking the print job and selecting “Restart” will reset the job back to the beginning.
Want to know more? Watch “Troubleshooting Printing.”
Troubleshooting a printing problem can be one of the most frustrating tasks you’ll encounter. There are a lot of “moving parts” associated with the printing process, but understanding the fundamentals can greatly improve your chances for success. In this video, you’ll learn how to manage print jobs, reset the print spooler, print test pages, and adjust printer properties and settings.