I’m Feeling Lucky

You’ve started your computer, but your browser can’t seem to connect to your usual Google start page. When you check your network configuration, you notice that the physical port is lit but you don’t have an IP address. Which of these is the most likely cause of this issue?

A) Your network interface card driver is corrupted

B) Your network interface card is not physically connected to the network

C) Your laptop is not communicating to the DHCP server

D) The DNS server is down

E) Thank you for calling the network. No one is currently available to take your browser request.

The answer: C) Your laptop is not communicating to the DHCP server

If you have a link light, then you probably have a good connection to the network. However, if your DHCP (Dynamic Host Configuration Protocol) server is having problems, then your computer will never get an assigned IP address.

Want to know more? Watch “Troubleshooting TCP/IP Settings.”

The TCP/IP protocol is the foundation of today’s network connectivity. In this video, you’ll learn about the TCP/IP settings and some of the loopback and automatic addressing functionality of the protocol.