I’m not getting anything. Not yet. Nope.

You have just upgraded the memory in your laptop. However, when you boot the computer you can see the additional memory but your wireless connection can no longer connect to the network. Which of these is the most likely cause of this issue?

A) The wireless antenna has been disconnected

B) The additional memory does not support wireless connectivity

C) The wireless adapter is faulty

D) The wireless adapter must be upgraded when the memory is upgraded

E) We’re moving from wireless networks to data transferred through brainwaves

The answer: A) The wireless antenna has been disconnected

Laptops have a wire antenna that is commonly looped around the top of the LCD display. This wire is normally connected to the wireless adapter, but it can easily become dislodged. Once the wire is disconnected, it becomes very difficult to connect and maintain a wireless link.

Want to know more? Watch “Installing and Troubleshooting Laptop Components.”

Laptops hardware components are unique to their smaller form factor and portability. In this video, you’ll learn how to troubleshoot laptop video, check for problems with the LCD hardware, and troubleshoot issues with antenna wire connections.