Is that your signature or a picture of a bird?

The output from your dot-matrix printer appears to show missing or incomplete characters. Which of these would be the most likely cause of this issue?

A) Print ribbon is worn

B) Impact printer paper is required

C) The computer is sending incomplete data to the printer

D) Print head is faulty

E) The printer is properly representing my poor handwriting

The answer: D) Print head is faulty

The print head of a dot-matrix printer is made of many small pins, and a bad print head may cause some of these pins to stop working.

Want to know more? Watch “Impact Printer Maintenance.”

Impact printers may be loud, but they do a great job with multi-page forms. In this video, you’ll learn how to keep the dot-matrix print head and ribbons working at peak effectiveness.