You’ve received a new computer, but you’re concerned that the hard drive might not be operating properly. Which of these would be best choice to address this issue?
A) Download a 3rd-party LiveCD that contains hard drive diagnostics
B) Run a diagnostics program from the hard drive manufacturer
C) Start Windows in Safe Mode and use Disk Manager
D) Reload Windows from the Windows Recovery Disk
E) Load hackertyper.com and make everyone think you know what you’re doing
The answer: B) Run a diagnostics program from the hard drive manufacturer
If you’re troubleshooting hardware, especially hardware that might be under warranty, be sure to use a diagnostics application from the hardware manufacturer. If the hardware fails the test, the manufacturer will be much more likely to provide a warranty repair because their own application has identified an issue.
Want to know more? Watch “Troubleshooting Storage Devices.”
If you’ve started your computer and found “No Boot Device Available,” then you’ll need to gather all of your troubleshooting skills. In this video, you’ll learn how to troubleshoot boot problems, run hard drive diagnostics, and troubleshoot problems with external storage devices.