My keyboard has no strings to hold it down

You’ve connected a new wireless mouse and keyboard combo, but the installation program isn’t recognizing the new USB wireless transceiver. Which of these Windows utilities would be the best choice for determining the status of the new hardware?

A) Event Log

B) Device Manager

C) Control Panel / Keyboard

D) Driver Manager

E) It’s wireless! Who needs drivers?

The answer: B) Device Manager

The Windows Device Manager can provide you with a list of the installed hardware and the status of each device. You can easily see drivers that have been administratively disabled or have operational issues.

Want to know more? Watch “Common Operational Issues.”

The most common problems can sometimes be the most frustrating. In this video, you’ll learn how to identify and resolve some of the issues you’ll often see. We’ll examine Windows printing problems, bluescreen errors, system lock-ups and much more.