On a Tuesday?

The network connection from your headquarters building to one of your remote offices is no longer connected. Which of these would be the best help to determine where the network failure is occurring?

A) Toner and probe

B) Traceroute utility

C) Windows recovery console

D) Protocol analyzer

E) Maybe they’ve just left early for the weekend

The answer: B) Traceroute utility

Traceroute, or the Windows tracert utility, maps out the route that a packet takes to its destination. If a route doesn’t complete, then the last hop is where you should start your investigation.

Want to know more? Watch “Network Troubleshooting Tools.”

There are many network troubleshooting tools available at the command line. In this video, you’ll learn how to use tools such as ping, tracert, nslookup, netstat, and many others.