Please check your boot device and try your call again later

You’ve started your computer this morning, but instead of loading your Windows desktop you see the message “No boot device available.” When you check the BIOS configuration, the drive is not listed. Which of these would be the best next step for troubleshooting this issue?

A) Remove the drive and replace it with a new drive

B) Check the drive’s cables and power connectors

C) Update the BIOS to the latest version

D) Try booting from a LiveCD

E) Pretend it didn’t happen. Walk away, and come back later. Deny the problem ever occurred. Cry a little.

The answer: B) Check the drive’s cables and power connectors

If the BIOS isn’t listing the drive, then you have some type of hardware problem. This may ultimately involve replacing the drive, but the first and easiest check is to be sure that all of the drive’s cables and connectors are secure.

Want to know more? Watch “Troubleshooting Storage Devices.”

If you’ve started your computer and found “No Boot Device Available,” then you’ll need to gather all of your troubleshooting skills. In this video, you’ll learn how to troubleshoot boot problems, run hard drive diagnostics, and troubleshoot problems with external storage devices.