Print and Smear

Your USB-connected inkjet printer is smearing the text of every line on every page you print, even text from different applications. Which of these would be the best method for troubleshooting this issue?

A) Check the physical cable connection

B) Update the printer driver

C) Increase the amount of printer memory

D) Clean the print heads

E) Scan the printed output and clean it up with a Photoshop sharpen filter

The answer: D) Clean the print heads

The inkjet print heads can become dirty, and those dirty heads affect every printed page. Many inkjet printers include an automated cleaning process that periodically runs, but you can also manually start the cleaning process.

Want to know more? Watch “Troubleshooting Printer Problems.”

Resolving printer issues is one of the more challenging aspects of your CompTIA A+ career. The printing process includes different devices, network connections, and moving parts. In this video, you’ll learn how to gather troubleshooting information, identify solutions, and resolve some of the most common printing issues.