You come into the office on a Monday morning after a weekend network upgrade. Almost everything appears to be working normally, except your networked laser printer is not visible on the network. Which of these would be the most likely cause of this issue?
A) The printer’s print queue is corrupted
B) The printer is out of ink
C) The new network configuration can’t support laser printers
D) The printer has a bad IP address
E) The printer had a long weekend and needs another cup of coffee before it really kicks in
The answer: D) The printer has a bad IP address
If a major network event has occurred, then it’s possible that the devices on the network need to be restarted with the updated network configuration information. Since printers are rarely restarted, a manual reboot may be necessary before the other network devices can see the printer.
Want to know more? Watch “Troubleshooting Printer Problems.”
Resolving printer issues is one of the more challenging aspects of your CompTIA A+ career. The printing process includes different devices, network connections, and moving parts. In this video, you’ll learn how to gather troubleshooting information, identify solutions, and resolve some of the most common printing issues.