This application is infectious

One of the computers in your organization appears to have been infected with malware. Which of these steps should be done to help quarantine the infected system?

A) Back up the user’s documents to a central network drive and reimage the system

B) Set aside any USB flash drives for further analysis

C) Update your anti-virus and anti-malware signatures

D) Use a search engine to research the specific malware type and determine possible remediation options

E) Get a second opinion. May be the screen full of popup messages is completely normal.

The answer: B) Set aside any USB flash drives for further analysis

An effective quarantine will disconnect the computer from any network connection and minimize the spread of any malicious software. Since malware and viruses can use USB keys to spread, it’s common to also quarantine the memory sticks before they are used in another system.

Want to know more? Watch “Resolving Malware Issues.”

Viruses and malware can cripple a computer and cause significant downtime while the system is cleaned. In this video, you’ll learn how to identify malware, quarantine a computer, remediate the infected system, maintain anti-virus software, and much more.