You have installed a new wireless mouse, but you can’t seem to get the mouse to operate properly. When you access the Windows Device Manager, you find that the new mouse is listed without any icon or message next to the name of the mouse. What can you infer from the Device Manager status?
A) The device driver is for a different model of mouse
B) The device driver is loading properly
C) The device driver is missing
D) The device driver has failed during the loading process
E) The device driver is taking the bridge instead of the tunnel
The answer: B) The device driver is loading properly
The Windows Device Manager will highlight and display devices that have operational problems. If a device isn’t working but Device Manager isn’t identifying any issue, then the problem is probably not related to the device driver.
Want to know more? Watch “Managing Devices.”
Troubleshooting a faulty device driver can quickly become a lesson in frustration. In this video, you’ll learn how to use Windows Device Manager to install device driver, uninstall device drivers, and manage the operation of your devices.