What does a red X mean?

A client is having a problem printing to their locally connected laser printer. When you look at the Device Manager, you see that the printer has a red X marked on the printer icon. What does this red X represent?

A) The printer is notifying the operating system of a hardware fault

B) The printer is out of toner

C) The printer driver is not loading properly

D) The printer is administratively disabled

E) The printer takes the square

The answer: D) The printer is administratively disabled

The Windows Device Manager can be used to manage any of the hardware devices connected to your computer. If a device shows a red “X” on their icon, then the device has been intentionally disabled.

Want to know more? Watch “Working with Device Drivers.”

If you’re going to troubleshoot hardware, you’ll certainly be working with device drivers in Windows’ Device Manager. In this video, we’ll discuss the importance of device drivers and interactively walk you through the installation, troubleshooting, and uninstall of device drivers in Windows XP.