You’ve recently upgraded the memory in your laptop computer, but now you notice that the signal of your wireless connection is much weaker than before. What is the most likely cause of this issue?
A) During the memory upgrade process, the wireless adapter was dislodged
B) The upgraded memory is not compatible with your laptop
C) The memory modules are faulty
D) During the memory upgrade process, the wireless antenna was dislodged
E) The laptop has something in its ears
The answer: D) During the memory upgrade process, the wireless antenna was dislodged
The antenna of your laptop’s wireless connection usually wraps around the inside of the case and connects to the wireless adapter with a small antenna connector. If this antenna connector is disconnected, the wireless link will be very weak or completely unusable.
Want to know more? Watch “Diagnosing and Troubleshooting Laptops.”
The popularity of portable technology has created a constantly moving computing environment, and it has brought with it a number of unique challenges. In this video, you’ll learn the troubleshooting skills necessary to solve problems related to portable power, video, keyboards, wireless networks, and much more.