One of your customers is complaining that their brand new laptop LCD display is not as crisp as their previous laptop. After examining the screen, you agree that the text and graphics appear fuzzy and are less detailed than the older laptop. What is the most likely cause of this issue?
A) The laptop display is faulty
B) The video drivers are for a different video adapter card
C) The configured resolution does not match the LCD screen’s native resolution
D) The newer high-resolution LCD displays are not as sharp as older models
E) Your glasses need cleaning
The answer: C) The configured resolution does not match the LCD screen’s native resolution
If a non-native resolution is used on an LCD display, the screen will appear to be fuzzy. After selecting the exact resolution of the display, the information will appear sharp and crisp.
Want to know more? Watch “Installing and Troubleshooting Laptop Components.”
Laptops hardware components are unique to their smaller form factor and portability. In this video, you’ll learn how to troubleshoot laptop video, check for problems with the LCD hardware, and troubleshoot issues with antenna wire connections.