Where’s the paper?

You are trying to print to an inkjet printer, but the printer is showing a message that it’s out of paper. When you check the paper tray, you find that the paper tray is full. What is the most likely cause of this problem?

A) The print heads are dirty

B) The print driver is misconfigured

C) The print queue is corrupted

D) The print cable is faulty

E) The printer is auditioning for the Office Space sequel

The answer: B) The print driver is misconfigured

If the print driver is configured with a manual feed instead of the paper tray, the printer will give an error when it tries to print and finds the manual feel slot empty. Changing the print driver to point to the correct paper source will resolve this frustrating issue.

Want to know more? Watch “Troubleshooting Printer Problems.”

Resolving printer issues is one of the more challenging aspects of your CompTIA A+ career. The printing process includes different devices, network connections, and moving parts. In this video, you’ll learn how to gather troubleshooting information, identify solutions, and resolve some of the most common printing issues.