Why are you printing on the wrong paper?

You are trying to print some customer letters on company letterhead, but the multi-tray laser printer output is printing everything on plain paper. What is the most likely cause of this issue?

A) The printer driver is faulty

B) The printer hardware is faulty

C) The tray selection in the printer driver is incorrect

D) The printer cannot support printing on letterhead

The answer: C) The tray selection in the printer driver is incorrect

For multi-tray laser printers, the selection of the paper tray is almost always done from the printer driver. In most cases, the proper tray can be selected just prior to printing the document.

Want to know more? Watch “Optimizing Printer and Scanner Performance .”

Once a printer or scanner is installed, there’s no guarantee that the devices will work efficiently. Every printer or scanner must be optimized to provide the highest quality performance. In this video, we’ll show you how to optimize printers through tray switching, print spool settings, device calibration, and more. We’ll also show you how optimizing resolution, file formats, and default settings can impact the quality of scanned documents.