Why can’t I see my printer’s paper trays?

Your organization has a large networked printer that has five paper trays and an envelope tray. However, the only options available during the printing process are to print to a single paper tray or the envelope tray. What is the most likely cause of this problem?

A) There is a problem with the network connection to the printer

B) The printer trays are out of paper

C) The computer’s printer driver is incorrect or damaged

D) The printer has a hardware problem