Why won’t your audio work?

You’ve plugged in some headphones to your new computer, but you aren’t able to hear any sounds. You’ve checked the driver settings in your Control Panel and the mixer settings, but all of the settings appear to be configured properly and set to normal levels. What is the most likely reason for this audio issue?

A) The headphones are plugged into the incorrect jack

B) The headphones are not compatible with the computer audio system

C) The headphones are analog and the computer audio is digital

D) The audio adapter in the computer requires an upgrade to support headphones

E) The headphones disapprove of your taste in music

The answer: A) The headphones are plugged into the incorrect jack

3.5mm headphone jacks look remarkably similar to microphone jacks and line-in jacks. If you aren’t getting any audio, make sure you’ve connected your headphones to the correct jack!

Want to know more? Watch “Installing, Configuring and Upgrading Audio.”

The use of audio in personal computers has evolved dramatically through the years, and the current assortment of audio hardware devices and software is varied enough to keep even the most knowledgeable technicians guessing. In this video, we’ll show you common audio input and output methods, discuss the details of sample rates, examine the differences between audio bit depths, and perform some audio configurations in Windows XP.