Why won’t your document print?

Last modified on August 13th, 2012 at 4:55 pm


You’ve been using your Windows XP Professional-connected printer normally for six months, but today you’ve sent two documents to the printer and nothing ever prints. You notice in the system tray that the printer icon has appeared and the print jobs are in the queue. No error messages are seen and the print jobs status never shows “printing.” What is the most likely cause of this printing problem?

A) The printer driver is faulty

B) The printer spooler is not working properly

C) The printer is out of ink

D) The printer is out of paper

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Category: CompTIA A+ Pop Quizzes

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