Which of these would be the best troubleshooting step for resolving a problem with flickering video on a laptop?
A) Replace the LCD display
B) Upgrade the laptop BIOS
C) Check the cable connection between the laptop motherboard and the LCD
D) Upgrade your operating system software
E) Replace the laptop power supply
F) Blink your eyes every time the screen flickers
The answer: C) Check the cable connection between the laptop motherboard and the LCD
The internal cable of a laptop can become worn or loose through the constant opening and closing of the LCD display. If the issue isn’t related to software, the next step would be to check the physical connections between the laptop’s system board and the LCD display.
Want to know more? Watch “Troubleshooting Laptop Issues.”
The small form factor and mobility of a laptop creates some unique technical support requirements. In this video, you’ll learn about troubleshooting LCD video, external monitor issues, input problems, power issues, and challenges with wireless antennas in laptop computers.