One of your desktop computer systems consistently hangs the operating system after two hours of operation. Which of these would be the best next troubleshooting step?
A) Run motherboard diagnostics
B) Upgrade the BIOS
C) Check the startup process with a POST test card
D) Disable all external peripherals
E) Play soft music and light some incense
The answer: A) Run motherboard diagnostics
If the computer is running normally for an extended period of time and then unexpectedly halts, the issue isn’t something that can be easily identified. For this type of issue, an extended diagnostic session may be able to point to a bad set of memory, an overheating, or some other seemingly random issue.
Want to know more? Watch “Troubleshooting Motherboards.”
A computer motherboard is a complex component that contains many opportunities for problems to appear. In this video, you’ll learn how to troubleshoot common motherboard issues, how to diagnose your motherboard with a POST test card, and how to correct issues with BIOS upgrades.
Category: CompTIA A+ Pop Quizzes