An inadvertent electrostatic discharge can destroy a component in an instant. In this video, you’ll learn how to prevent ESD-related issues. << Previous Video: Safety Procedures Next: Environmental Impacts >> Electrostatic discharge can be a significant problem for people working with technology. This is the discharge of static electricity. Static electricity is electricity that is […]

It’s important to consider the appropriate safety precautions when working around technology. In this video, you’ll learn about electrical safety, mobile device disposal, personal safety considerations, and more. << Previous Video: Disaster Recovery Next: Managing Electrostatic Discharge >> Let’s begin our safety conversation with a discussion about power. As an IT professional, every device you

When something goes wrong with technology, it’s your responsibility to fix it. In this video, you’ll learn about disaster recovery best practices for backups, power restoration, cloud storage, and more. << Previous Video: Change Management Next: Safety Procedures >> For any organization, there is the potential for disaster to occur. So our planning process needs

In a large corporate environment, all changes must be carefully tested and deployed. In this video, you’ll learn about the change control process and how organizations can manage constant technology changes. << Previous Video: Documentation Best Practices Next: Disaster Recovery >> Change management, or what some people call change control, is literally controlling how much

We often spend as much time on documentation as we do on technology. In this video, you’ll learn about the many and varied types of documentation that are commonly required in an information technology role. << Previous Video: Troubleshooting Mobile Device Security Next: Change Management >> Different companies and different organizations have different processes and