Sometimes you need more than a sale

Over the last week, you’ve installed some new software, upgraded your video card drivers, and updated some existing applications. You are now having intermittent performance problems, and you would like to revert back to your old configuration. What is the easiest way to change your configuration back to the way it was a week ago?

This fare seems a little high

You have installed a new wireless mouse, but you can’t seem to get the mouse to operate properly. When you access the Windows Device Manager, you find that the new mouse is listed without any icon or message next to the name of the mouse. What can you infer from the Device Manager status?

Mmm Mmm Mmm Mmm

You are responsible for managing the users at a remote site, and they have been having intermittent application issues for the last week. Unfortunately, none of the users have documented any of the application error messages. Which Windows utility could you use to gather more information about their history of application crashes?