My surfing days are over

One of your computers is having problems surfing the Internet. Which of these Windows utilities can give you a consolidated view of the computer’s network address configuration, including subnet mask and default gateway?

This money is heavy

You’ve recently received a laptop computer from your corporate office in London for reassignment to a new employee in New York. However, you’ve noticed that any reference to money is noted in British Pounds instead of American Dollars. What should you do to resolve this issue?

Laptop in Latvia

One of your clients is traveling to another country, and they want to be sure their laptop will operate properly on foreign power. Which of these should you check to assist with this foreign power and voltage requirement?

Start me up, shut me down

You are using a poorly written application, and it needs to be administratively terminated in order to regain control of your computer. Which of these methods can be used to launch the Task Manager?

Did you make toast?

During normal use of your desktop computer, you detect a burned odor coming from your system. What is the next step you should follow during the troubleshooting process?

They won’t listen to reason

You’ve just acquired a new video card for your corporate workstation, but the video drivers for the adapter will not install. Which of these would be the most likely cause of this issue?

The top tray. The top one. On top. It’s the top tray.

You’re using one of your large corporate networked printers to prepare some customer mailings, and you’ve been trying to send your print job to the top tray of the printer that contains your letterhead. However, your printouts always default to the plain paper default printer tray. When you look at the print options, you notice that the top paper tray isn’t even listed in your print options. What is the most likely cause of this issue?

The printer thing again

You are troubleshooting a printing issue on a client’s Windows XP computer, and have found that the Windows Spooler is stopping unexpectedly. Which of these would be the best choice for restarting the Windows Spooler?

Professor Messer’s CompTIA Network+ Study Group – December 2011

In this study group episode; port numbers, IPv6 in the mainstream, network address translation (NAT), and last-minute study tips. Professor Messer’s Network+ Course Notes: Have you watched my CompTIA Network+ videos, but you’d like to have all of the notes available in one place? With these detailed Network+ study guides, you can focus your study …

Professor Messer’s CompTIA Network+ Study Group – December 2011 Read More »

Connect it where?

One of your customers has called you for some support in connecting their new computer to their existing printer. They say they need to connect their printer to the PC using the port farthest away from the Centronics connector. To what kind of interface are they referring?