As technicians, we are very skilled at working with computers. However, it’s just as important to have good communications skills with other humans. In this video, you’ll learn about important communication techniques that you can use to build relationships with your customers.
It’s important to maintain a good working environment for yourself and your computing equipment. In this video, you’ll learn about material safety data sheets, temperature and humidity control, surge suppressing, using a UPS, airflow, and cleaning your computer.
Managing Your Computing Environment – CompTIA A+ 220-801: 5.2 Read More »
When working on computers, there are a number of important safety considerations to keep in mind. In this video, you’ll learn about the importance of equipment grounds, personal safety techniques, and the integration of government regulations in the workplace.
Computer Safety Procedures – CompTIA A+ 220-801: 5.1 Read More »
Electrostatic discharges can quickly damage your computer equipment. In this video, you’ll learn about static electricity and how you can keep your silicon away from ESD.
Managing Electrostatic Discharge – CompTIA A+ 220-801: 5.1 Read More »
What type of network throughput would you expect to see on a DOCSIS network?
You’ve connected a new wireless mouse and keyboard combo, but the installation program isn’t recognizing the new USB wireless transceiver. Which of these Windows utilities would be the best choice for determining the status of the new hardware?
In a data center, it’s common to find “headless” computers that do not have monitors or keyboards. In this video, you’ll learn how to use SSH and VNC to manage your Linux OS across the network.
Configuring Linux Systems Without a Keyboard – CompTIA Linux+ LX0-101: 101.1 Read More »
If you need to globally enable or disable PC hardware, you’ll need to make BIOS configuration changes before launching the Linux OS. In this video, you’ll learn how to start and configure the BIOS on your PC.
Configuring Integrated Peripherals – CompTIA Linux+ LX0-101: 101.1 Read More »
Impact printers may be loud, but they do a great job with multi-page forms. In this video, you’ll learn how to keep the dot-matrix print head and ribbons working at peak effectiveness.
Impact Printer Maintenance – CompTIA A+ 220-801: 4.3 Read More »
