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What diagnostic utility is used for tech support troubleshooting?

CompTIA A+ Pop Quizzes / October 19, 2009

You’ve been having intermittent problems with an application crashing, and technical support has asked you to use a diagnostic utility to help understand more about what’s happening on your system when the crash occurs. What diagnostic utility would be the best choice?

What diagnostic utility is used for tech support troubleshooting? Read More »

Pages: 1 2

What utility can manage the startup process?

CompTIA A+ Pop Quizzes / October 17, 2009

The Windows startup process can become slower as new applications are installed that launch automatically when Windows starts. Which utility can help you manage the applications that run during the startup process?

What utility can manage the startup process? Read More »

Pages: 1 2

How can you rebuild the boot sector?

CompTIA A+ Pop Quizzes / October 16, 2009

You’d like to rebuild the boot sector of a computer from a Windows XP recovery console. What recovery console utility can be used to rebuild the boot sector?

How can you rebuild the boot sector? Read More »

Pages: 1 2

What utility can free disk space?

CompTIA A+ Pop Quizzes / October 15, 2009

Your hard drive is getting a bit full, so you’d like to run the Windows Disk Cleanup program to remove some temporary files and other optional files. How can you start the Disk Cleanup utility from the command prompt?

What utility can free disk space? Read More »

Pages: 1 2

What Windows optimization can improve hard drive access times?

CompTIA A+ Pop Quizzes / October 14, 2009

During the normal use of a Windows system, one of your end users has found that it has become slower to load and save files on the hard drive. What Windows optimization technique can improve the access time of the entire hard drive?

What Windows optimization can improve hard drive access times? Read More »

Pages: 1 2

Which RAID type splits files between drives?

CompTIA A+ Pop Quizzes / October 13, 2009

Which RAID type splits files, storing the file contents on separate drives?

Which RAID type splits files between drives? Read More »

Pages: 1 2

What is the minimum memory requirement for Windows XP?

CompTIA A+ Pop Quizzes / October 12, 2009

You’ve been asked to install Windows XP on some older computers. How much RAM is required to install Windows XP Professional?

What is the minimum memory requirement for Windows XP? Read More »

Pages: 1 2

What part of the boot process checks for a bootable partition?

CompTIA A+ Pop Quizzes / October 11, 2009

During the boot process, the BIOS is responsible for looking at the storage device inside of the computer to find a bootable partition. Where does the BIOS find this information?

What part of the boot process checks for a bootable partition? Read More »

Pages: 1 2

How should you troubleshoot this printer output?

CompTIA A+ Pop Quizzes / October 10, 2009

The output from a graphics program to a laser printer shows a thin black streak that runs the length of the page. What’s the first thing you should do to troubleshoot this problem?

How should you troubleshoot this printer output? Read More »

Pages: 1 2

What is PostScript?

CompTIA A+ Pop Quizzes / October 9, 2009

You’ve been asked by the graphics department to provide them with a printer that will support PostScript. What is PostScript?

What is PostScript? Read More »

Pages: 1 2
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