A+ Pop Quiz: The similarities are uncanny A user has brought a tablet to the help desk with an unresponsive touch screen. Although there is video on the screen, the buttons and screen presses on the device do not register. Which of the following would be the best NEXT troubleshooting step? Reboot the local access point Reset the device Connect to a computer using a USB cable Move to an area with better reception The battery isn't awake yet This doesn't look like a mailing address